PMO - Project manager [Fin tech company - Japanese speaking only]

Job Title: PMO - Project manager [Fin tech company - Japanese speaking only]
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: RK170517-1
Contact Name: Reika Kondo
Contact Email:
Job Published: May 18, 2017 17:07

Job Description

Our client, a growing Fintech institute, is now seeking for a Japanese speaking project manager who can handle their daily business. 

Essential Duties and Responsibilities

Include the following but other duties may be assigned.

  • Works with internal departments (sales, production and IT) on document and site preparation
  • Effectively identifies and anticipates clients needs
  • Independently manages multiple DataSite projects
  • Point of contact for multiple client projects and offers assistance to clients on all other DataSite projects
  • Responsible for developing effective and positive client relationships
  • Ensures project deliverables for client are accurate and timely and monitors progress on project deliverables
  • Consult and advises clients on the workflow or job production process
  • Effectively diffuses complex client situations and promotes Merrill as a whole, while in the execution of the project
  • Correlates, manipulates, renames and otherwise processes client files
  • Prepares and uploads client materials (hard and soft copy) to DataSite
  • Executes and maintains accurate document and user security
  • Follows all applicable Best Practice and Workflow procedures.
  • Participates in mentoring and guidance of less experienced colleagues
  • Works with appropriate internal departments on all facets of project preparation, execution, and issue escalation
  • Assists in monitoring progress and ensuring that project deliverables are accurate and timely
  • Ensures proper Salesforce documentation for job tracking via cases and notes for billing are created and maintained, and appropriately distributed.
  • Uses Salesforce daily and regularly, achieving at least 80% call cases records.
  • Other additional duties as may be reasonably requested from time to time 


Personal Attributes

  • Demonstrated service orientation with a desire to exceed client expectations
  • Detail oriented and adaptable and flexible to changing work environment
  • Ability to work independently and also within a team environment
  • Self-motivated and proactive, understands service levels and strives to achieve them daily across all projects Independently interacts both in person and over the phone with clients (lawyers; senior executives; investment bankers) 
    The candidate will be required to demonstrate the ability to effectively communicate with clients and peers



  • Strong technical skills (Not necessarily engineer level.)
  • Ability to thoroughly understand and train clients on the components of the DataSite systems
  • Ability to effectively manage and negotiate client expectations
  • Excellent written and verbal communication skills in English
  • Has a keen eye for detail and strong ability to multitask effectively 
  • Ability to communicate in Japanese



Knowledge and Experience


  •          Preferably have 3-5 years experience of client services in a service orientated industry
  •          Minimum 2 years experience of commercial experience, preferably from the financial/legal services sector
  •          Able to understand and pick up new technologies and concepts quickly and accuratel



Interested candidates, kindly send your detailed resume in MS Word including:
1) Expected salary
2) Current and last drawn salaries
3) Reason for leaving current and past employments
directly to: and CC to:

Personal data collected will be used for employment-related purpose only. We regret to inform that o
nly shortlisted candidates will be notified, thank you.