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NOC Senior Engineer

Job Title: NOC Senior Engineer
Contract Type: Permanent
Location: Hong Kong
Industry:
Reference: HK__001157[845]
Contact Name: Wallace Wong
Contact Email: Wallace.Wong@jac-recruitment.com
Job Published: February 26, 2021 17:55

Job Description

Responsibilities

  • Monitoring the networks and servers and ensure the system availability
  • Cisco or Juniper network device configuration knowledge
  • Project coordination and change request preparation with vendor
  • Troubleshoot & resolve the incidents and problem tickets within SLA
  • Event management, support, setup and testing
  • Wi-Fi knowledge on IP networking
  • Interacts effectively with senior support, vendor TAC and Engineering to solve complex problems
  • Share knowledge to the team member’s and participate in the various training programs.

Requirements

  • Diploma (depends on more working experience) or Higher Diploma in Computer Science / Engineering, Information Systems or related disciplines and
  • At least 4 year IT working experience with network and project management experience

 

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