Japanese speaking IT Support

Job Title: Japanese speaking IT Support
Contract Type: Permanent
Location: Hong Kong
Reference: MS-190214-1
Contact Name: Mitsuhiro Sugimoto
Contact Email:
Job Published: February 15, 2019 10:56

Job Description

Japanese speaking IT Support( Japanese famous entertainment company)


Our client, a Japanese famous entertainment company  is seeking IT support  in Hong Kong. 


• Provide technical support to Sales department on PC and equipment operation
• Monitor and maintain the IT System health status, server, network performance and security     control

• Manage and maintain good storage of PC and other development equipment

• Coordinate with IT vendor to perform IT helpdesk support including PC setup, system and software installations, escalation, problem solving to all staff

• Coordinate with all department to design and implement network environment to fit business needs

• Execute continuous improvements on network operations

• Prepare and maintain system and operations documentations such as System Test plan, System Design Document, System Administration Manual

• Network related: firewall, switch configurations, proxy configurations, VPN

• Maintain and manage the daily operation of information systems


• Cantonese, English, Japanese(Preferable)

• 1-2 years experience in daily IT operation support

• Knowledge and experience in switches, routers, firewall for Cisco or related enterprise-grade         network vendor

• Knowledge and experience in Windows, server (MS/Oracle/IBM), Exchange/Outlook, etc., especially knowledge and experience in SQL Server will be an advantage


Interested candidates, please kindly send your detailed resume including:,

1) Current and expected salary
2) Availability
3) Reason for leaving current and past employments


Personal data collected will be used for employment-related purpose only. We regret to inform that only shortlisted candidates will be notified, thank you.