IT Helpdesk Officer (Chinese famous financial firm)
We are looking for a IT Office for our client, a reputable financial company.
Responsibilities:
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Handle helpdesk service and user support (PC, server, network, O365)
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Offer first tier technical support including troubleshooting, problem identification, resolution and escalation
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Perform user ID administration and operation
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Manage daily operation on servers, server room and IT infrastructure
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Support general administrative works and develop as well as maintain system documentation
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Assist IT project operation, maintain IT software/hardware inventory and records; coordinate with internal users and external vendors
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Daily system backup, report generation and distribution
Requirements:
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At least 2 years experiences in IT area, experience in SQL and software development is a plus
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Candidate with experiences in non-finance and working experiences in vendors are also welcomed
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Fluent in Cantonese and Mandarin
Interested candidates, please kindly send your detailed resume including:
1) Current and expected salary
2) Availability
3) Reason for leaving current and past employments
directly to: justin.wan@jac-recruitment.com and jac.hk@jac-recruitment.com
Personal data collected will be used for employment-related purpose only. We regret to inform that only shortlisted candidates will be notified, thank you.