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IT Helpdesk Officer

Job Title: IT Helpdesk Officer
Contract Type: Permanent
Location: Hong Kong
Specialisation:
Ref: JW-190117-1
Contact Details: Justin Wan
Contact Email: justin.wan@jac-recruitment.com
Published: about 1 month ago

IT Helpdesk Officer (Chinese famous financial firm)

 

We are looking for a IT Office for our client, a reputable financial company.

 

Responsibilities:

  • Handle helpdesk service and user support (PC, server, network, O365)

  • Offer first tier technical support including troubleshooting, problem identification, resolution and escalation

  • Perform user ID administration and operation

  • Manage daily operation on servers, server room and IT infrastructure

  • Support general administrative works and develop as well as maintain system documentation

  • Assist IT project operation, maintain IT software/hardware inventory and records; coordinate with internal users and external vendors

  • Daily system backup, report generation and distribution

 

Requirements:

  • At least 2 years experiences in IT area, experience in SQL and software development is a plus

  • Candidate with experiences in non-finance and working experiences in vendors are also welcomed

  • Fluent in Cantonese and Mandarin

 

 

Interested candidates, please kindly send your detailed resume including:

1) Current and expected salary

2) Availability

3) Reason for leaving current and past employments

directly to: justin.wan@jac-recruitment.com and jac.hk@jac-recruitment.com

 

Personal data collected will be used for employment-related purpose only. We regret to inform that only shortlisted candidates will be notified, thank you.