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Customer Service Technician

Job title: Customer Service Technician
Contract type: Permanent
Location: Hong Kong
Specialisation:
Reference: HK__001503[341]
Contact details: wallace wong
Contact email: wallace.wong@jac-recruitment.com
Job published: 15 days ago

Overview

My client is a local company that sells amplifier and audio player. They are now seeking for a CS Technician to provide technical support for distributors and customers in HK.


Responsibilities

  • Technical Support for APAC Distributors and customer in HKG
  • Train APAC Distributors for repair and CS Support Safety Standard approval with APAC Distributors
  • Feedback technical/safety standard issues to applicable organization
  • Technical support for HKG Service Center

Requirements

  • Technical skills and knowledge of electronics/audio
  • Good communication in English speaking and writing
  • IT skills for SAP and create data/presentation use Excel, Word, PPT

 

Compensation/Benefits

  • Competitive basic monthly salary + Discretionary Bonus
  • Permanent, HK-based role
  • Medical Insurance and Employee Compensation Ordinance
  • 5-day week

 

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