Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Hong Kong
Reference: RT180709-02
Contact Name: Hideaki Tohara
Contact Email:
Job Published: July 09, 2018 15:36

Job Description

Our client, a start up company that promote cryptocurrency platforms for achieving better online transactions is looking for a Customer Service Representative. 

*Notes: 5days work, attractive package, Start up company, Wan Chai 


  • Responsible for full set of accounts while maintaining updated accounting records
  • Communicate with clients to follow up with their inquiries and requests
  • Explain clients about the service that company offers
  • Resolve problems for customers
  • Answer incoming calls and contact clients using emails
  • Review or make changes to customer accounts when needed


  • Over 1-2 years of experience in a customer service role at cryptocurrency exchange or similar consumer facing industry such as online Forex or metal exchanges
  • Strong ability to understand technical concepts and problem solve 
  • Passion for startups, software, cryptocurrency and Block chain technology

Interested candidates, kindly send your detailed resume in MS Word including:
1) Expected salary
2) Current and last drawn salaries
3) Reason for leaving current and past employments

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