Client Onboarding (Associate)

Job Title: Client Onboarding (Associate)
Contract Type: Permanent
Location: Hong Kong
Reference: SK-190822-1
Contact Name: Satoko Kubota
Contact Email:
Job Published: August 26, 2019 14:11

Job Description

Korean Speaking - Client Onboarding (Associate)


Our client is looking for a Korean speaker who has experiecne of handling client onboarding at banks


  • Understand the purpose of each client onboarding request from RM (i.e. type of product, activities, transaction structure, etc.)

  • Taking in the business priority preferences, manage the transversal onboarding pipeline based on the capacity of all involved departments (KYC, Legal, Credit, Compliance)

  • Handhold the client throughout the onboarding journey

  • Collection of all required onboarding documentation from clients

  • Effectively communicate the onboarding status to clients and internal stakeholders

  • Handle onboarding related inquiry quickly and professionally to reduce any delay and/or loss of business

  • Oversee internal functions involved with the onboarding process and ensure defined KPIs are met

  • Coordinate prioritization of multi-site and cross-border onboarding and related matters amongst E2E Coordinator teams around the globe

  • Contribute to pipeline management and status tracker

  • Contribute to the Permanent Control framework

  • Contribute to good quality client data

  • Ability to interpret and articulate the guidelines provided by the Group Policies and Procedures to govern the KYC/AML onboarding process


  • Minimum two years of experience in any of the following areas preferred: Client Onboarding, KYC / AML new account onboarding, Recertification / QDD specialist, KYC Advisory, Compliance, Financial Markets Regulator

  • General understanding of relevant legal agreements (ISDA/CSA, GMRA, MSFTA, Side Letters, NDA’s, ETSA, Options Agreements etc.) is a plus

  • Able to work independently and to work collaboratively across functions and regions

  • Highly motivated to enhance client experiences

  • Demonstrates strong communication skills (face-to-face, verbal, and written)

  • Able to organize, evaluate and assess information in order to make recommendations and to escalate when necessary

  • Fluent in English and Korean

  • Proficient with Microsoft Excel and PowerPoint

Interested candidates, please kindly send your detailed resume including to and

If you have any questions, please feel free to contact at 2585 6717. Thank you