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Client Onboarding (Associate)

Job Title: Client Onboarding (Associate)
Contract Type: Permanent
Location: Hong Kong
Industry:
Reference: SK-190822-1
Contact Name: Satoko Kubota
Contact Email: satoko.kubota@jac-recruitment.com
Job Published: August 26, 2019 14:11

Job Description

Korean Speaking - Client Onboarding (Associate)

 

Our client is looking for a Korean speaker who has experiecne of handling client onboarding at banks

Responsibilities

  • Understand the purpose of each client onboarding request from RM (i.e. type of product, activities, transaction structure, etc.)

  • Taking in the business priority preferences, manage the transversal onboarding pipeline based on the capacity of all involved departments (KYC, Legal, Credit, Compliance)

  • Handhold the client throughout the onboarding journey

  • Collection of all required onboarding documentation from clients

  • Effectively communicate the onboarding status to clients and internal stakeholders

  • Handle onboarding related inquiry quickly and professionally to reduce any delay and/or loss of business

  • Oversee internal functions involved with the onboarding process and ensure defined KPIs are met

  • Coordinate prioritization of multi-site and cross-border onboarding and related matters amongst E2E Coordinator teams around the globe

  • Contribute to pipeline management and status tracker

  • Contribute to the Permanent Control framework

  • Contribute to good quality client data

  • Ability to interpret and articulate the guidelines provided by the Group Policies and Procedures to govern the KYC/AML onboarding process

Requirements

  • Minimum two years of experience in any of the following areas preferred: Client Onboarding, KYC / AML new account onboarding, Recertification / QDD specialist, KYC Advisory, Compliance, Financial Markets Regulator

  • General understanding of relevant legal agreements (ISDA/CSA, GMRA, MSFTA, Side Letters, NDA’s, ETSA, Options Agreements etc.) is a plus

  • Able to work independently and to work collaboratively across functions and regions

  • Highly motivated to enhance client experiences

  • Demonstrates strong communication skills (face-to-face, verbal, and written)

  • Able to organize, evaluate and assess information in order to make recommendations and to escalate when necessary

  • Fluent in English and Korean

  • Proficient with Microsoft Excel and PowerPoint

Interested candidates, please kindly send your detailed resume including to satoko.kubota@jac-recruitment.com and jac.hk@jac-recruitment.com.

If you have any questions, please feel free to contact at 2585 6717. Thank you

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