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Administration Team Leader

Job Title: Administration Team Leader
Contract Type: Permanent
Location: Hong Kong
Specialisation:
Reference: CL-190806-3
Contact Details: Carmen Lee
Contact Email: carmen.lee@jac-recruitment.com
Published: 19 days ago

Administration Team Leader ( Banking )

 

Competitive basic salary with a good benefits package.

Job duties:

  • To manage the daily operations of the Administration team

  • To lead administration team of 4

  • Oversight of administration workflows to ensure work is being managed within reasonable timescales. Be proactive in identifying any potential issues before they arise, identifying any obstacles and finding a solution before it becomes problematic; strengthening working relationships.

  • To provide an efficient corporate administration and technical support service to firmwide.

  • To guide the support teams on a day to day basis to ensure the smooth running of a busy financial planning practice ensuring systems and processes are adhered to.

  • To be hands on when required to ensure the deliverables are achieved

  • Dealing with ledger adjustments and journals

  • Managing queries through to resolution

  • Monitor sales ledger and general ledgers to ensure accurate reconciliation

  • Direct debit management

  • Review team in boxes and ensure business requests are dealt with in a timely manner

  • Run monthly statements and adhoc requests for reminder letters

  • Assist with internal and external audits

  • Ensure all incoming calls are dealt with in a timely manner and display excellent customer service

Requirements:

  • Bachelor’s degree of any related disciples, MBA is advantage.

  • Team leading experience

  • To have excellent communication skills and build successful working relationships with both internal and external departments, managing expectations effectively

  • Excellent command of English, Cantonese and Mandarin, Chinese tying skills is required.

  • Ms. Office knowledge, especially Excellent knowledge of Excel – Intermediate level

  • Problem-solving and decision-making

  • Analytical skills and a good eye for detail

  • Planning and organization skills

  • Negotiation skills and the ability to influence people

 

Interested parties, please feel free to call Carmen KM Lee on +852 25856770.   

 

Interested candidates, please send an updated CV to jac.hk@jac-recruitment.com  and carmen.lee@jac-recruitment.com. Thank you!