Connecting...

Account Manager

Job Title: Account Manager
Contract Type: Permanent
Location: Hong Kong
Specialisation:
Reference: SK-190326-2
Contact Details: Satoko Kubota
Contact Email: satoko.kubota@jac-recruitment.com
Published: 3 months ago

Japanese Speaking Account Manager for Bangking / Consulting clients

 

Our client is looking for Japanese speaking Account Manager who can handle Japanese Banking & Consulting firm.

Responsibilities:

  • Oversee the client relationship management with active and inactive users, including scheduling meetings, conducting optimization presentations and developing client training material

  • Identify inactive teams/business units across product lines and build relationships with influencers, sponsor users, decision makers and budget approvers

  • Develop a deeper understanding of client preferences and needs, and in particular how to match this with relevant products

  • Develop account strategy and set account targets in conjunction with the Head of Account Management

  • Monitor client activity vs internal target

  • Plan and organize “ideas dinners” and other social events

  • Manage client trials and negotiate selected subscription renewals

  • Collect, document and report on feedback and usage patterns, and communicate relevant information to improve systems and processes and handle client enquiries

  • Maintain client user data on our systems (account structure, user preferences, compliance requirements, packages)

  • Liaise with Account Managers, Research Sales and Product Teams across the firm

Requirements:

  • Bachelor’s degree

  • 3 years or above professional sales and account management experience

  • Professional experience selling directly or indirectly to private equity firms or hedge funds

  • In-depth understanding of larger investment organizations and their needs

  • An understanding of deal origination, due diligence, the private equity investment process, public markets, fundamental research processes, hedge funds, mutual funds, bank desks

  • Documented track record of successfully maintaining and cross selling to existing client base

  • Client management skills incorporating a customer-centric attitude, and excellent communication and interpersonal skills

  • Strong motivation and flexibility needed to function in a fast-paced environment

  • Fluent Japanese and English speakers

  • Knowledge of Japan market

Interested candidates, please send an updated CV to satoko.kubota@jac-recruitment.comand jac.hk@jac-recruitment.com