Supervisor / Senior Officer - Mortgage Loans Operations

Job title: Supervisor / Senior Officer - Mortgage Loans Operations
Contract type: Permanent
Location: Hong Kong
Salary: $17,000 - $0
Reference: PR/080678
Contact details: Ping Ping Wong
Contact email:
Job published: December 08, 2021 17:22
Our client who, is in the auto & equipment finance segment, is looking for a Supervisor / Senior Officer to help with their growing businesses.

  • Perform and checking loan repayment made over counter according to the operation procedures.
  • Check and approve inward & outward payment transactions submitted via various channels within required service standard.
  • Keep and maintain records precisely in respect of documents delivered by mailing upon account fully repaid.
  • Handle the cheque payment, checking payment capture and reversal as appropriate in system.
  • Arrange the set-up of direct debit authorization of vehicle and equipment finance accounts.
  • In accordance with full repayment report, call to contact customer to confirm corresponding address for dispatching account closing advice and/or other documents as appropriate.
  • Attend telephone enquiries of dealers and customers.
  • Coordinate with Collection & Marketing team to identify unknown payment and confirm post payment.
  • Participate in user acceptance tests or system enhancement projects.
  • Share other jobs of team member when required.
  • Ad hoc duties assigned by managers or Department Head from time to time.

  • Degree holder with 1 - 2 years’ experience in mortgage loans operations.
  • Fresh Graduates with positive attitude will be considered.
  • Experience in Banking or Finance is preferred.
  • Excellent interpersonal, communication skills.
  • Excellent in PC skills including MS Excel, PowerPoint.
  • Willing to learn attitude, “can do” type.
  • Fluency of English and Chinese.
  • Able to work independent and under pressure.

Personal data collected will be used for employment-related purpose only. We regret to inform that only shortlisted candidates will be notified, thank you.