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e-Banking Implementation & Client Support, Transaction Banking (Japanese Speaking)

Job title: e-Banking Implementation & Client Support, Transaction Banking (Japanese Speaking)
Contract type: Permanent
Location: Hong Kong
Specialisation:
Salary: $540,000 - $0
Reference: PR/080661
Contact details: Akiko Sakurada
Contact email: akiko.sakurada@jac-recruitment.com
Job published: November 23, 2021 17:36
COMPANY OVERVIEW
Our client, a prestigious international bank, is looking for a candidate as below.
 
 
JOB RESPONSIBILITIES
  • Assist Relationship Managers for e-Banking demonstration and client’s documentation.
  • Take care of customer enquiry (both local & Japanese users) via on-site & phone support.
  • Prepare Utilization Reports, Customer Notifications, Pamphlets and User Manuals, etc.
  • Collect client feedback or comment on e-Banking platform.
  • Assist superiors for the administrative work and documentation control.
  • Assist superiors for ad-hoc System Enhancement / Client Implementation Projects.
 
 
JOB REQUIREMENTS
  • Bachelor’s Degree Holder.
  • Minimum 1 to 2 years’ experience in customer / banking services / Japanese business area.
  • Proficient in MS Word / Excel / PowerPoint; familiar with Excel VBA and data mapping would be an advantage;
  • Fluent Japanese (JLPT N1), English and Cantonese.
 
 
Personal data collected will be used for employment-related purpose only. We regret to inform that only shortlisted candidates will be notified, thank you.