IT Helpdesk Officer

Job title: IT Helpdesk Officer
Contract type: Permanent
Reference: JW-190117-1
Contact details: Justin Wan
Contact email:
Job published: January 17, 2019 17:19

IT Helpdesk Officer (Chinese famous financial firm)


We are looking for a IT Office for our client, a reputable financial company.



  • Handle helpdesk service and user support (PC, server, network, O365)

  • Offer first tier technical support including troubleshooting, problem identification, resolution and escalation

  • Perform user ID administration and operation

  • Manage daily operation on servers, server room and IT infrastructure

  • Support general administrative works and develop as well as maintain system documentation

  • Assist IT project operation, maintain IT software/hardware inventory and records; coordinate with internal users and external vendors

  • Daily system backup, report generation and distribution



  • At least 2 years experiences in IT area, experience in SQL and software development is a plus

  • Candidate with experiences in non-finance and working experiences in vendors are also welcomed

  • Fluent in Cantonese and Mandarin



Interested candidates, please kindly send your detailed resume including:

1) Current and expected salary

2) Availability

3) Reason for leaving current and past employments

directly to: and


Personal data collected will be used for employment-related purpose only. We regret to inform that only shortlisted candidates will be notified, thank you.